PM Awas Yojana: पीएम आवास योजना की शिकायत यहां से करें

How to Register a Complaint for PM Awas Yojana (2025)

About PM Awas Yojana

PM Awas Yojana, launched by Prime Minister Narendra Modi in 2018, aims to provide a pucca house to urban poor and a cash assistance of ₹1,20,000 to rural beneficiaries. Over 8 million households have received benefits nationwide. The scheme has been extended up to 2025.

Why You May Need to File a Complaint

Despite the scheme’s wide reach, many beneficiaries face delays or non‑payment of the promised amount. Common issues include:

• Non‑receipt of cash assistance in rural areas.
• Allocated house not handed over to the beneficiary.
• Incorrect or missing beneficiary details.
• Delay beyond the stipulated 45‑day grievance redressal period.

Offline Complaint Procedure

Beneficiaries can lodge a written complaint at any of the following offices:

• Gram Panchayat office (for rural applicants).
• Municipal corporation office (for urban applicants).
• Block Development Office.
• Local Housing Assistant or Panchayat Development Officer.

Steps:

1. Visit the nearest office and obtain the grievance form.
2. Fill in your personal details, beneficiary ID, and describe the issue clearly.
3. Submit the form in writing. Keep a copy for your records.
4. The concerned officer must resolve the issue within 45 days and provide a written response.

Online Complaint Procedure

If you prefer a digital route, follow these steps:

1. Go to the official PM Awas Yojana website.
2. Navigate to the “Grievance” or “Complaint” section.
3. Enter your registration number, name, and contact details.
4. Describe the problem and attach any supporting documents (e.g., allotment letter, ID proof).
5. Submit the complaint. You will receive an acknowledgment with a tracking number.
6. The department is required to address the grievance within 45 days.

Online RTI for Query Resolution

If you need additional information or clarification, you can file an RTI request:

• Visit the official RTI portal at https://rtionline.gov.in.
• Select “Central/Public Authority” and choose “PM Awas Yojana”.
• Submit your query with the required fee (if any) and await the response.

Important Points to Remember

• All complaints must be lodged in writing, either offline or online.
• The authority has a maximum of 45 days to provide a resolution.
• Keep copies of all submitted documents and acknowledgment receipts.
• If the grievance is not addressed, you may approach the State Housing Department or the Central Monitoring Authority.

Official Links

• PM Awas Yojana – Official Portal
• RTI Online Portal

Related Resources

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Frequently Asked Questions

• Who can file a complaint? Any beneficiary of PM Awas Yojana—urban or rural—who has not received the promised benefit.
• What is the time limit for grievance resolution? The department must respond within 45 days of receiving the complaint.
• Can I track my online complaint? Yes, the acknowledgment email contains a tracking number to monitor status.
• Do I need to pay any fee for filing a grievance? No fee is required for filing a grievance; fees apply only for RTI requests.
• What documents should I attach? Beneficiary ID, allotment letter, proof of address, and any previous correspondence.
• What if my complaint is ignored? You can approach the State Housing Department or file a higher‑level RTI for escalation.
• Is there a separate scheme for women? In some states, the Ladli Behna Awas Yojana provides additional support to women beneficiaries.
• How long has the scheme been operational? Since 2018, and it is extended up to 2025.

Conclusion

PM Awas Yojana continues to transform the lives of millions by offering secure housing and cash assistance. If you face any delay or denial of benefits, promptly lodge a written or online complaint using the steps outlined above. Timely grievance redressal ensures you receive the support you deserve under this flagship housing initiative.